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OUTREACH SERVICESOutreach Services provided bySheena Dean, GerontologistFamily Preservation Coordinator
440-580-3276Questions regarding Medicare, billing matters, senior housing, snow removal, benefits check ups, and other services provided for Seniors can be addressed by calling Sheena.
2009 Medicare Costs:Great News from Medicare
No rise in monthly Medicare premiums for 2009- Homestead Senior Water Discount Program
Are you 65 years or older, or totally and permanently disabled? Do you own and live in your own home? Is your annual income $27,800 or less? If you answered yes to these three questions you qualify for a discount on your water bill. If interested in enrolling into this program provided by City of Cleveland Water Department stop by the front desk to pick up an application.
FAQ’s regarding the Water Department
Q: I have a question and need to get answers.
A: The Customer Service Unit at (216) 664-3130 can help. Representatives stand ready to answer questions about service, from billing to starting or terminating service. The Division is open from 7:30 a.m. to 5:30 p.m. M- F to assist customers. Emergency teams are on call 24 hours a day, seven days a week by calling (216) 664-3060.
Q.I lost my water bill. What should I do?
A. Call the Customer Service Unit at (216) 664-3130 to request a duplicate bill.
Q: I received a water bill even though I was out of town for four months and didn't use any water. Why?
A: Customers who use no water must still pay a minimum charge if water service is available to the property.
Q: So how do I read my meter?
A: Read the numbers across from left to right, just as you would read an odometer on a car.
Medicare Part D Help
You may be able to get extra help to pay for the monthly premiums, annual deductibles, and co-payments related to the Medicare Prescription Drug program. However, you must be enrolled in a Medicare Prescription Drug plan to get this extra help.
Who should complete this application for extra help with Medicare prescription drug plan cost?
*Anyone who has Medicare Part A (hospital Insurance) and/or Medicare Part B (Medical Insurance); and
*You live in one of the 50 states or the District of Columbia; and
*Your combined savings, investments, and real estate are not worth more than $23,970, if you are married and living with your spouse, or $11,990 if you are not currently married or not living with your spouse. (Do not include the home you live in, vehicles, personal possessions, burial plots or irrevocable burial contracts.) If you have more than those amounts, you may qualify for the extra help. However, you can still enroll in an approved Medicare prescription drug plan for coverage.
*Do not complete this application if you have Medicare and Supplemental Security Income (SSI) or Medicare and Medicaid because you automatically will get the extra help.
To apply today for this program go online to www.socialsecurity.gov. If you prefer not to fill out this application on the Internet, you can call Social Security at 1-800-772-1213 for a paper application or to make an appointment. Representatives are available Monday through Friday from 7 a.m. to 7 p.m. Tell the representative that you want to apply for the Help with Medicare Prescription Drug Costs.
New Outreach ProgramsOUT OF THE VALLEY SUPPORT GROUP
Presented by Linda Gregson
3rd Wednesday of the month 2:00-3:30PM
This new open support group which will be held at the Ehrnfelt Senior Center offers a monthly opportunity to any adult to share their story of life and love with others who can understand the pain and loneliness of loss. Without judgments and “shoulds” this is a group designed to offer support and comfort for those who are hurting. No registration in needed.
Coping with the Holidays (Senior Meeting Room)
Monday, November 17th 2:00pm Free
OR
Monday, December 15th 10am Free
Dealing with any holiday while grieving can be both painful and exhausting. For some people the problem is self imposed expectations or the struggle is coping with the expectations or needs of others. We will discuss the losses, the expectations, and the difference between needs and expectations. We will also discuss how to include your loved one in your holiday memories. Presented by The Thomas P. Perciak Residential Hospice House. Registration Required. We will be offering this program on two separate dates.
Financial Literacy
Wednesday, January 7th 10am Free
With our economy experiencing the everyday struggles due to lay-offs, job loss, foreclosures, and bankruptcies, more and more seniors are finding themselves caught in the middle of many of these financial concerns, due to their limited income. The Information Outreach Unit of the Cuyahoga County Department of Senior and Adult Services and Consumer Credit Counseling Services Inc. would like you to attend a workshop presentation conducted at the
HEALTHY GRIEF—UNDERSTANDING YOUR GRIEF (Senior Craft Room
Wednesdays, January 7th-February 4th 2:00-3:30 pm Free
This is an opportunity for persons who have experienced the loss of a loved one to join with others to learn what healthy grief feels like and what to expect in the grieving process. Topics include: guilt, regrets, symptoms of grief, time frame of grief and how to begin to redefine your life and your living. Story telling, sharing pain and defining hope are all a part of this important learning experience. Registration is requested by calling the Hospice Bereavement Coordinator at 440-816-5019 or the
Services You Should Know as a Caregiver Thursday, January 15th 6pm Free
Caregiver? The word may not be familiar, but what it describes probably is. If you are providing help for an older relative or spouse, you are a Caregiver! Caregiving may be one of the most important roles you will undertake in your lifetime. Typically, it is not an easy role, nor is it one for which most of us feel prepared. Whether you are expecting to become a caregiver or have been thrust into the role overnight, it is useful to know where you can get information and help. Registration required.
Rite of Disposition Law Tuesday, January 20, 2009 1pm Free Jardine’s Funeral Home will present and discuss the rite of disposition law. This is a new law that went into effect in 2007 allowing for a person to give the authorization for someone else to plan and execute their funeral, advance planning for funerals and possibly even matters to do with Hospice and Hospice planning. Registration required.
Social Security 101 Tuesday, January 27th, 2009 2pm Free
Do you have some lingering questions regarding Social Security? Join a representative from the Social Security Administration (SSA) and learn about some of Social Security's basic benefits programs; Retirement, Spouses and Survivor benefits and the basic rules of eligibility for these three benefits. Also the SSA will talk about the basics regarding Medicare; who's eligible, what Parts A, B and D are, etc. Registration regarded for this informational session.
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