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Recreation & Senior Center >Senior Services and Office On Aging >Outreach Services > |
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OUTREACH SERVICESOutreach Services provided bySheena Dean, GerontologistFamily Preservation Coordinator
440-580-3276Questions regarding Medicare, billing matters, senior housing, snow removal, benefits check ups, and other services provided for Seniors can be addressed by calling Sheena Dean.
Benefits Check Up Day Wednesday, February 22nd 10am Free
You may be missing out on federal, state, and Cuyahoga County assistance programs, and/or discount prescription drug programs for which you are eligible. Join Desiree from the Department of Senior and Adult Services to see all which discount programs you may qualify for. All you will need to do is complete a short questionnaire developed by the National Council on the Aging, in partnership with Cuyahoga County, and discover what benefits you are eligible for and how to claim them! Appointment times will be assigned. Call today to make your appointment and learn which documents will be needed at the time for your appointment. You can’t afford to miss this great program!
Social Security Changes
The Social Security Administration has made some changes that will affect how you receive you monthly benefits. Anyone who applies for Social Security benefits on or after May 1, 2011 must receive their payments electronically. If you did not sign up for electronic payments when you applied for benefits, Social Security strongly urges you to do it at this time since all beneficiaries must switch to electronic payments by March 1, 2013. If you don’t, the U.S. Department of Treasury may send your benefits via Direct Express care program to avoid an interruption in payment. The Direct Express card is a debit card you can use to access your benefits without needing a bank account.
Direct deposit is a simple, safe and secure way to receive your benefits. There are three options for signing up for electronic payments.
o Call the Treasury Electronic Payment Solution Contract Center at 1-800-333-1795
o Sign up online at www.GoDirect.org
o Contact your Social Security office at 1-800-772-1213
Low Vision Support Group
1st Thursday of every month 10am Free
Are you living with low vision? If so join others at our monthly support group who share the same obstacles. Listen to others stories and learn new techniques for living in today’s world with low vision. A representative from The Cleveland Sight Center will be on hand to answer any questions. Bring a friend and come and hear from others about living with low vision.
Homestead Senior Water Discount Program
Are you 65 years or older, or totally and permanently disabled? Do you own and live in your own home? Is your annual income $27,800 or less? If you answered yes to these three questions you qualify for a discount on your water bill. If interested in enrolling into this program provided by City of Cleveland Water Department stop by the front desk to pick up an application.
FAQ’s regarding the Water Department
Q: I have a question and need to get answers.
A: The Customer Service Unit at (216) 664-3130 can help. Representatives stand ready to answer questions about service, from billing to starting or terminating service. The Division is open from 7:30 a.m. to 5:30 p.m. M- F to assist customers. Emergency teams are on call 24 hours a day, seven days a week by calling (216) 664-3060.
Q.I lost my water bill. What should I do?
A. Call the Customer Service Unit at (216) 664-3130 to request a duplicate bill.
Q: I received a water bill even though I was out of town for four months and didn't use any water. Why?
A: Customers who use no water must still pay a minimum charge if water service is available to the property.
Q: So how do I read my meter?
A: Read the numbers across from left to right, just as you would read an odometer on a car.
Medicare Part D Help
You may be able to get extra help to pay for the monthly premiums, annual deductibles, and co-payments related to the Medicare Prescription Drug program. However, you must be enrolled in a Medicare Prescription Drug plan to get this extra help.
Who should complete this application for extra help with Medicare prescription drug plan cost?
*Anyone who has Medicare Part A (hospital Insurance) and/or Medicare Part B (Medical Insurance); and
*You live in one of the 50 states or the District of Columbia; and
*Your combined savings, investments, and real estate are not worth more than $23,970, if you are married and living with your spouse, or $11,990 if you are not currently married or not living with your spouse. (Do not include the home you live in, vehicles, personal possessions, burial plots or irrevocable burial contracts.) If you have more than those amounts, you may qualify for the extra help. However, you can still enroll in an approved Medicare prescription drug plan for coverage.
*Do not complete this application if you have Medicare and Supplemental Security Income (SSI) or Medicare and Medicaid because you automatically will get the extra help.
To apply today for this program go online to www.socialsecurity.gov. If you prefer not to fill out this application on the Internet, you can call Social Security at 1-800-772-1213 for a paper application or to make an appointment. Representatives are available Monday through Friday from 7 a.m. to 7 p.m. Tell the representative that you want to apply for the Help with Medicare Prescription Drug Costs.
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