Water & Sewer Bill Information
We have received many calls regarding water and sewer bills.
Please be advised the City of Strongsville has no jurisdiction over the City of Cleveland Division of Water and/or the North East Ohio Regional Sewer District (NEORSD) regarding their readings and billing procedures.
However, we would like to inform our residents that errors can be made and we would caution you to monitor your consumption and readings. A very strong suggestion is to never pay an estimated water or sewer bill. Check the readings every quarter by comparing your meter read to that of Cleveland's. If there is a discrepancy, call Cleveland Water at 216-664-3130 immediately to report it. An estimated read affects the whole year, especially if you are on the "Summer Sprinkling Savings" program.
The northeast Ohio average water consumption for a family of 4 is 3.1 MCF per billing quarter. If you tend to conserve, it will probably be lower.
If you do not see the statement "Summer Sprinkling Savings" on your bill for the period of May 1 through September 30, then North East Ohio Regional Sewer District (NEORSD) should be contacted at 216-881-8247 so that an application can be sent to you.
Thank you for your attention.
Information Regarding Administrative Fees
Due to the transfer of sewer billing to the City of Cleveland Division of Water the Strongsville Administrative Fee of $10.00 ($5.00 for Homestead) now appears as a separate line item on your bill.
This charge has been in effect since 1996.