Online Registration


Welcome to online registration for the Strongsville Parks, Recreation & Senior Services Department. Before you register, please read the following instructions carefully.
 
There is a non-refundable convenience fee of $3.00 per cart when registering online.

TO REGISTER ONLINE:  Simply choose an activity then proceed by following instructions ~OR~ click on account to set up a customer account first. We accept Visa, Mastercard and Discover.

CUSTOMER LOGIN ACCOUNT: By creating this Customer Login Account, you will not need to re-enter your information each time you enroll online. You will be able to edit your family information, see what you and your family members are registered for, make payments and apply any credits available on your account.

If you registered with us since the implementation of this new software (12/1/13) and gave us your email address, you already have an account. Please see the note below.

Instructions for Creating a New Account
Please write down your password and keep it in a safe place.

1.      Click on “login” in the upper right hand corner of the page.
2.      Under the login information select “I would like to create an account”.
3.      Enter all data for the main account holder first.
4.      Click “Save & Continue” when completed.
5.      Click “Add a New Member” and enter data for the next person in your family. Do this for all persons in your immediate family. Please note that member refers to a member of your immediate family.
6.      To register for an activity click on “Register” on the left side or top of this page.

Note: If you have registered with us since the implementation of this new software (12/1/13) and gave us your email address, you already have an account. Please enter the email address you provided us with and click on “I forgot or don’t know my password”. A temporary password will be emailed to that address immediately. Once you are logged in, click “Account” at the top of the page to review and edit your account information. In case you do not get an email immediately (after 5-10 minutes), please call (440) 580-3260 for assistance. Office hours are Monday-Friday, 8:30am-9:00pm.

REFUND POLICY*

·When cancelling at least 5 days before the activity start date, the participant will receive a credit to their Computer Account in the full amount of the activity cost. If the participant chooses to receive a check refund, they will receive a refund minus a processing fee of $5.00 or 20% of the activity value (whichever is greater).

·Cancelling 5 days or less before the activity start date, the participant shall not receive a refund, unless accompanied by a doctor’s note. The refund will still be subject to the above policies.

·Once the activity has begun, a refund is subject to the above policies and will be prorated as long as documentation from the participant’s doctor is presented.

·If you or your child are expelled from an activity for a disciplinary reason, no refunds are given.

·If enrollment is insufficient for an activity, the activity will be cancelled and fees will be refunded in full either to your Computer Account or by check.

·We reserve the right to cancel, combine or divide activities, to change times, dates, or place of meeting, and to make revisions in activities which may become necessary. The participant will have the option to attend the “revised” activity or receive a full refund.

·All activities offered are available to view online. Some activities, however, do not allow for online registration.

·To help save time when registering online, please do not delete your cookies after you are done registering. Keeping your cookies will allow the online registration software to keep your profile on file. You will then only need to enter your credit card information each time.

*Day Camp Refund Policy: If an individual wants to cancel enrollment in day camp, it must be requested at least 7 days prior to the first day of camp. Refunds are not given if requested less than 7 days prior to the first day of camp. Individuals assume the risk of changes in health or personal schedules. However, a doctor’s statement can be presented for review. For those wishing a refund by check, a $5 administrative fee or 20%, whichever is greater, will be deducted from the amount originally paid for all refunds granted.

 

Click below to agree to the terms and conditions outlined above and begin registering

 I AGREE to the terms and conditions as outlined above.

 

 

If you have questions or need further assistance please call or email us.

Strongsville Parks, Recreation & Senior Services Department

18100 Royalton Road

Strongsville, Ohio 44136

440-580-3260

 Click Here to Email Us