Erica Torres serves as the Victim/Witness Advocate for the Strongsville Police Department where she is committed to supporting victims/witnesses with a strong sense of compassion, professionalism, and respect throughout the criminal justice process. In this role, she ensures that individuals are informed of their rights, have access to necessary resources and provides guidance to individuals navigating difficult and often traumatic circumstances.
Erica, who will become a Registered Advocate in Summer of 2026 with the Ohio Advocate Network, provides crisis intervention, assists with safety planning and connects victims with appropriate community resources and social service agencies. She maintains regular contact with victims/witnesses offering guidance in preparation for court proceedings. She serves as vital liaison between victims, law enforcement, social service agencies and the prosecutor’s office, helping to ensure that each individual’s needs are met and their voices are heard.
In addition to her advocacy responsibilities, Erica also serves as a Court Liaison, where she assists in maintaining case files, preparing court documentation, and supporting proceedings in Berea Municipal Court and Strongsville Mayor’s Court.
Erica brings over ten years of experience in emergency communications. She has served as a 911 Emergency Dispatcher, Tactical Dispatcher and Lead Dispatcher. Her background includes extensive experience in crisis communication, trauma-informed response, and high-risk coordination, including SWAT operations. She is known for her calm leadership under pressure, strong communication skills and ability to build trust with those she serves. Her career has been defined by her deep commitment to helping others in time of crisis.
Driven by both professional experience and personal resilience, Erica Torres is fully committed to empowering victims, fostering trust and making a meaningful impact within the Strongsville community.